Like you and many others, we're doing our very best to adjust to a rapidly evolving environment. All along, we have made decisions knowing that the health and safety of our guests and team members is our highest priority.

We appreciate your trust in us and want to provide the assurance of our "Golden Commitment" to you.

Golden Entertainment is committed to the health and safety of our guests and team members.

To provide you with the best experience, we have implemented the following:


Team member training has been provided for a safe and clean visit

Entry point screening to maintain appropriate capacity limits by property

Congregation control to limit the size of groups gathering

Enhanced sanitizing of high contact areas including slot machines, countertops, tabletops, door handles and seat surfaces

Self check-in kiosks** available for your convenience, or if you prefer, we will have front desk agents available to assist you with your check-in. Kiosks will be sanitized after each use

Hands-free digital menus will be available at all of our restaurants via your mobile device

Reduced guest contact with playing cards

More frequent replacement of decks of cards

Daily sanitizing of gaming chips

Single use drinkware on casino floors

Plexiglass barriers placed at cashiers, True Rewards centers, concierge desks and other guest interaction locations

Enhanced guest room cleaning protocols

Reduced occupancy in elevators

*Where available
**Available at The Strat and Aquarius only
***Rocky Gap Casino is mask free, vaccinated or non-vaccinated


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We ask that our guests take each other into consideration and go above and beyond for each other while having a good time.

Please do your part to practice appropriate spacing

If you have a cough, fever or symptoms of COVID-19 we ask that you respectfully delay your visit

If you have tested positive for COVID-19, or have knowingly come into contact with someone who has, we ask that you delay your visit for at least 14 days or until you test negative for the virus


Monitoring the situation. We will continue to monitor the situation and will put in place additional protocols and procedures if required or deemed necessary.

Supporting our guests. The Golden Commitment is our promise to you. We will continue to support our guests and team members as we aim to provide a clean and safe environment.